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Terms & Conditions

PLAN IT over coffee is an online store, which allows you to shop 24/7 in the comfort of your own home.
Throughout the site, the terms “we”, “us” and “our” refer to PLAN IT over coffee.

Products

We have made every effort to display as accurately as possible the colours and images of our products.
We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right to change the prices of our products at any time. 

If you wish to return an item please refer to our Refund Policy

Payment

Your order will be cancelled after 3 days of outstanding payment.
Proof of payment is not considered as payment received.
Your order will be processed once your payment reflects in our account. 

Order Processing

It can take up to 24 hours for your order to be processed once your payment has been received.

Failure to provide sufficient/correct shipping information may delay in the processing and shipping of your order. PLAN IT over coffee is not held responsible for this delay. 

Courier Services

We are not held liable for any delays experienced with the courier company.
All courier queries regarding your order once it has been shipped should be made directly to the courier company. 

We do not offer expedited shipping services. 

Insurance is automatically included from the courier up to R1000 per shipment.
Additional insurance is available on request. We will assist with any claims between you and the courier company. 

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